Privacy Policy

1. Introduction

Welcome to Sanatan365 ("we," "our," or "us"), operated by Raaj Agi (Opc) Private Limited. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our spiritual wellness application available at www.sanatan365.com and through our mobile applications on Android (Google Play Store) and iOS (Apple App Store).

This Privacy Policy applies to all platforms where Sanatan365 is available, including:

• Web application (www.sanatan365.com)
• Android mobile application (Google Play Store)
• iOS mobile application (Apple App Store)

By accessing or using Sanatan365 on any platform, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

• Name and email address (via Google, Apple, or Facebook authentication)
• Profile picture (if provided by your authentication provider)
• Date, time, and place of birth (for astrological reports)
• Contact information you choose to provide

2.2 Usage Information

We automatically collect certain information when you use our app:

• Bell ringing activity and streak data
• Amrit pot progress and spiritual journey milestones
• Report generation history
• Ritual participation (Aarti, meditation, mantra chanting)
• Device information (model, operating system, app version)
• Browser type and version (for web app)
• IP address and general location (country/region)
• App usage analytics and crash reports

2.3 Mobile Device Permissions

Our mobile apps may request access to:

• Storage: To save downloaded reports and offline content
• Network: To sync data and provide real-time features
• Notifications: To send spiritual reminders and updates (optional)
• Audio: For playing Aarti, mantras, and bell sounds

2.4 AI Conversation Data

When you engage in AI-powered conversations with our spiritual guides (Devi & Devatas, Acharyas & Rishis, Modern Spiritual Gurus), we may store:

• Conversation history to provide personalized guidance
• Topics discussed for improving our AI responses
• Feedback you provide on AI interactions

3. How We Use Your Information

We use your information to:

• Provide Services: Generate personalized Astrology, Numerology, and Kundali reports based on your birth details
• Enhance Spiritual Journey: Track your bell ringing streaks, Amrit pot progress, and ritual participation
• AI Conversations: Deliver meaningful conversations with spiritual guides
• Personalization: Customize content based on your preferences and spiritual interests
• Communication: Send important updates, spiritual reminders, and service announcements
• Push Notifications: Send optional reminders for daily rituals (mobile apps)
• Improvement: Analyze usage patterns to enhance our app and services
• Security: Protect against unauthorized access and fraudulent activity
• Compliance: Meet legal obligations and app store requirements

4. Data Storage and Security

We use industry-standard security measures to protect your personal information:

• Data is stored securely using Supabase cloud infrastructure
• All data transmission is encrypted using SSL/TLS protocols
• Authentication is handled through secure OAuth 2.0 providers (Google, Apple, Facebook)
• Generated PDF reports are stored in secure cloud storage with automatic deletion after 365 days
• Mobile apps use secure local storage for cached data
• Regular security audits and updates are performed

5. Third-Party Services

We integrate with the following third-party services:

• Authentication Providers: Google, Apple, and Facebook for secure sign-in
• AI Services: Google Gemini for AI-powered spiritual conversations and report generation
• Astrological APIs: Prokerala for accurate chart calculations
• Cloud Storage: Supabase for secure data and file storage
• Analytics: To understand app usage and improve services
• App Distribution: Google Play Store (Android) and Apple App Store (iOS)

Each third-party service has its own privacy policy governing their use of your data.

6. Data Retention

• Account data is retained as long as your account is active
• Generated reports are automatically deleted after 365 days
• Bell ringing and spiritual activity data is retained to maintain your streaks and progress
• Cached data on mobile devices can be cleared through app settings
• You can request deletion of your data at any time

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications and push notifications
• Withdraw Consent: Revoke permissions granted to the mobile app

To exercise these rights, please contact us through our website.

8. Children's Privacy

Sanatan365 is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately. Parents or guardians may use the app on behalf of minors under their supervision.

9. Cookies and Tracking

We use essential cookies and local storage to:

• Maintain your authentication session
• Remember your preferences (theme settings)
• Track your spiritual activity progress

On mobile apps, we use similar technologies for local data storage. You can manage these through your device settings or by clearing app data.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page, updating the "Last Updated" date, and through in-app notifications on mobile devices. Your continued use of Sanatan365 after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: